Even the most powerful software cannot cover the requirements of every bank and SOFGEN consultants compare the software against the Design Document and the System Architecture Document in order to determine what additional functionality (if any) is to be developed. In order to keep local developments and customizations to a minimum, any additional functionality should be fully justified.
For each identified and accepted Gap, the following activities are undertaken:
Gaps come in many forms, from organizational changes and reporting needs to technical constraints and processing rules. SOFGEN´s consultants conduct workshops with bank staff members to unveil such gaps, and then generate solutions as per the steps above that are added to the Design Document, System Architecture (if necessary), SOFGEN GRID and implementation plan.