You acquiring new staff for your TEMENOS GLOBUS™/ T24™ system?

• Are you concerned that, perhaps, their skills are insufficient to support and satisfy all of your requirements?
• Is the standard training that is available not in-depth enough or cover all the areas that are really of concern to you?
• Are you re-training your support people to implement and then support TEMENOS GLOBUS™/ T24™?

We can help you by appraising the skill requirements of your staff and bridging any knowledge gaps through intensive, customized training or by supplying consultants to supplement your team for a period of time.

We can evaluate your staffs' skills based on your current requirements and future directions. Based on our findings, we will advise you on the best approach to address and improve the situation by, for example, designing and delivering a specific training program.

Alternatively, we can train your staff by a mentoring process. By supplementing your staff's capabilities with that of our consultant's for a period of time (e.g. the critical period just after going Live) until they are ready to take over completely, you can meet the dual conflicting objectives of meeting aggressive project targets and bringing your staff up to speed.

SOFGEN can also provide customized implementation team training that is focused on your banking sector (e.g. private banking) and market (e.g. Middle East) that will prepare your team to handle all the specific TEMENOS GLOBUS™/ T24™ application and technical issues.

Key Benefits/Deliverables

• Accurate appraisal of your TEMENOS GLOBUS™/ T24™ business and technical support staff
• Recommendation of customized training programs
• Training your staff in specific TEMENOS GLOBUS™/ T24™ areas that will address any knowledge gaps
• Supplementing your staff's skills with our own until they are prepared to take over implementation team training that is focused on your business and market.