To keep on-line and End-of-Day times in line with business volumes and requirements, performance tuning of the TEMENOS GLOBUS™/ T24™ system and the database have to be done periodically. However, with many tuning strategies available ranging from a simple archiving of data or re-organization of database files to the acquisition of expensive hardware, it is not clear what performance improvements (versus the costs) can be obtained by each strategy.

With experience tuning TEMENOS GLOBUS™/ T24™ to run some of the largest banks, SOFGEN has gained deep insights into the best tuning strategies to be applied for any given TEMENOS GLOBUS™/ T24™ system. This highly valuable and uncommon specialist skill will be made available as part of our outsourcing service.

The services provided include:

• Monitor and provide reports (on-line and batch performance trends)
• Schedule and perform relevant file re-sizing
• Participate in user meetings that determine performance targets for TEMENOS GLOBUS™/ T24™ (e.g. End-of-Day time including backups should not exceed 6 hours with the addition of 50,000 new accounts)
• Analyze and propose TEMENOS GLOBUS™/ T24™ cost-effective tuning strategies to meet performance targets
• Inform any affected users of side-effects of the TEMENOS GLOBUS™/ T24™ tuning strategy (e.g. archiving of data more than a year old may require retrieval of older data via another enquiry)
• Schedule and perform TEMENOS GLOBUS™/ T24™ tuning or archiving activity at convenient times (e.g. over the weekend)

The actual services to be provided may be varied according to your requirements.